How psychic and metaphysical services are delivered

For all live appointments: within 24 hours after the payment has been received in full, the customer will be contacted via email to establish the date and time of his/her appointment. The meeting will be conducted primarily through Skype, but in some cases in which the customer prefers to use another type of method (telephone, in person ...), and if allowed by Professor Ignacio, the meeting will be performed according to the customer´s suggestion. Once this meeting takes place, Monsieur Ignacio will start working on the case until the problem gets solved, and he will personally inform the customer of any update.

For all email services, the customer will be sent an email after the payment has been received in full with a short questionnaire to be filled out (within 24 hours). Soon after this questionnaire has been answered and sent back, Monsieur Ignacio will start working on the case and he will personally keep informed the customer of any update until the problem gets solved.

For the personalized horoscopes and for the psychic advice services, the customer will be sent an email after the payment has been received in full with a short questionnaire to be filled out (within 24 hours). Soon after this questionnaire has been answered and sent back, the customer will receive his/her personalized request(s) by email (within another 24 hours).